Felipe GuerreroSQA Warrior
How to encourage Teams ownership and make them self-management?
Have self-managed teams
Make sure your Team knows their role and responsibilities before starting the project, without forgetting we are a cross-functional team that can support each other at levels of our skills allow doing it. If you need clarity about your role, let your area manager know.
We are small teams within projects, which means each of us is the area representative and leader of our specialty.
A common goal must be clear for a self-managed Team for both project scope and releases. That means the team will pull in the same direction.
Try to learn as much as possible from your partners and projects to find solutions about third parties, plugins, and other services to use without escalating.
Before escalating issues, analyze if your Team can resolve them by creating strategies. Remember, you can always look for support, but it's best to devise a plan before reaching escalation channels.
You are the correct person for that project, so do your best; if you feel there is something you cannot do, look for support within the team or outside of this.
Deadline is an estimate, but it's like a pinky promise. Try hard to make responsible estimates and deadlines, and be clear and transparent with the Client.
What you control is what you were hired for. Be proactive and self-conscious of your limits, but it would be awesome if you could investigate and resolve them on your own.
Be a good listener and wonderful communicator. Do not be afraid of asking what nobody wants to ask, especially when refining user stories and acceptance criteria.
Short meetings with your Team or external stakeholders will help to agile topics we should avoid in daily meetings, especially the ones related to technical solutions.
Keep daily meetings efficient, mention what matters to the entire team, and highlight possible blockers.
Use channels to transmit changes or important things; every member must be aware of.
The team is aligned on communicating changes in the business.
Do not multitask; at some point, something will not have the attention that it is required.
Plan your day by looking at comments in Jira or activities prioritized on the board.
Ensure you have access to any resources necessary to support the entire team, so Teams will not depend on any specific role.